Contact us:
We always send your login credentials to the email address you signed up with. Please check your inbox. If you can’t find the email, it’s best to also check your junk/spam folder. If you can’t find it there either, please contact our customer service team.
Once you signed up and joined us, you are entitled to a 3-days trial membership to our platform. During this time, you can check our services and make your choice to continue using it. Do you want to become an official member of our community after the trial period? Then do nothing to keep your membership. Just enjoy and we will automatically upgrade it for you after the end of the trial period (unless you unsubscribe prior to the end of the trial period).
Once you signed up to the trial membership you have 3 days of unlimited access to all our digital content. If you do not cancel your membership prior to the end of the trial period, your account is automatically upgraded to the paid membership. The price is £59.99 per month (or an equivalent in your local currency which was initially mentioned on the payment page).
A mmonthly membership to our platform is provided to you for the price of £59.99 per month (or an equivalent in your local currency which was initially mentioned on the payment page). It is subscription based. Therefore, your card is charged automatically every month to provide you continuous access to the content available on our platform.
Once your trial period comes to an end, your card will be charged for a monthly membership price of £59.99 (or an equivalent in your local currency which was initially mentioned on the payment page), unless you unsubscribe prior to the end of the trial period. The date of the first payment will be considered as your billing date. Note that if your next billing date is scheduled for a date that does not exist in a given month, the payment will be made on the last day of that month.
Yes, you will receive a confirmation email with the transaction details to the email address you signed up with.
You may cancel your subscription and membership (free and paid) by visiting the ‘My Account’ section of the site that you are a member of and following the relevant link to ‘Remove Your Account’.
You may also cancel your subscription and membership by submitting a ‘Cancel Subscription Form’ or by contacting our support team with your request via +441612500996 (24/7), or send an email to [email protected].
Please be aware that no refunds or credits will be provided for any partial-month membership periods or unused services.
Yes, you will receive a confirmation email to the email address you signed up with.
Yes, you will receive a confirmation email to the email address you signed up with. If you did not receive one, please contact our support team. They will help you get the confirmation you need.
Please contact our support team +441612500996 (24/7), or send an email to [email protected] with your refund request. We will issue refunds after investigating on a case-by-case basis. We will take into consideration things such as other complaints received or other customers’ comments. If an issued refund is for recurring billing, we will only refund the most recent payment. A refund for a recurring billing will result in an immediate cancellation of the recurring service. A refund of fees for any nonrecurring service will also result in an immediate termination of access to the service.
Your initial password was provided to you by the email you signed up with. If you did not change it after receiving this email, you may still find it in your inbox and use it to access our platform appropriately.
You may also use the ‘Forgot my password’ button to renew your password. First click on ‘Login’ and then ‘Forgot your password?’. After that, enter the email address you signed up with. Please check your inbox after you’ve done that. If you can’t find the email, please also check your junk/spam folder.
If you forgot both your password and your login details, please contact our support team for assistance via +441612500996 (24/7), or send an email to [email protected] with your refund request.
We created this platform so that everyone can get access to health & lifestyle tips. Therefore, our platform can be used easily on any type of device. Whether you want to use your mobile phone, a tablet, or a laptop, everything is possible.
